Canada’s only consultancy specialized in the organizational effectiveness of the facilities management function in the post-secondary sector.
Amidst the increasing demands for improved services, you find yourself in a relentless cycle of managing new projects, handling infrastructure issues, and navigating the expectations of stakeholders who may not fully appreciate the complexity of Facilities Management (FM). You’re tasked with reducing costs while improving service delivery, all with no additional budget. It’s a challenging and exhausting position, and there’s never enough time to catch your breath, let alone strategize for the future.
Performance consulting in facilities management requires a deep understanding of FM, organizational effectiveness, and the consulting process. Delivering meaningful change to colleges, universities, and polytechnics requires lived experience within the post-secondary sector. Success requires a blending of the two skill sets. Few consultants claim that specific blend of skill sets and experience, and while internal teams often have the skill sets and expertise, they rarely have the time to drive change, given the enormity of their day-to-day responsibilities.
We have a proven approach to supporting FM operations in the post-secondary sector based on years of FM leadership experience and an extensive background in delivering positive and sustainable change. We also offer an unconditional satisfaction guarantee we've called the Post-secondary Performance Promise.
Executive FM Consulting is the place to start when you have questions about FM operations, are looking for answers, or simply need support in bringing about change.
Executive FM Consulting is the place to start when you have questions about FM operations, are looking for answers, or simply need support in bringing about change.
Who We Help
Vice-Presidents of Finance and Corporate Services
Senior leaders who focus on how their facilities impact student recruitment, faculty retention, and rankings. They are interested in ensuring facilities management is properly structured, funded, and delivering the best possible outcomes. Stakeholder satisfaction, institution reputation, business continuity, and safety are top of mind. They can be skeptical of high FM costs and long timelines. |
Associate Vice-Presidents and Directors of Facilities Management
FM leaders struggle as competing priorities distract them from critical future-focused facilities management improvements. They have the post-secondary experience and FM expertise but often lack the time, objectivity, and change management experience. Engaging an external advisor isn’t something they’ve considered, leaving them unsure of where to start or what to expect. |
Operational Leaders Responsible for Their Own Building Portfolio
Operational leaders are subject matter experts responsible for specific programs and deliverables. Sometimes this responsibility comes with a building portfolio in which they conduct their work. Facilities Management isn't a core responsibility and it doesn't always receive the attention it needs. They tend to turn to outside expertise when warranted. |
The Topics We Discuss
About Facilities Management
About You
- Is your current service delivery model truly performing at its best? Could it be streamlined or optimized to meet growing demands?
- Are you confident about how your facilities management operation is structured? Or do you sense there's room for improvement?
- Are stakeholder expectations consistently met, or are you hearing more complaints than compliments? What if you could exceed their expectations
- Do you feel your FM strategy fully aligns with your institution's long-term goals? How much more could you achieve with better alignment?
- Is facilities management data driving decisions, or do you make choices based on assumptions? Imagine the clarity an unbiased, data-driven assessment could provide.
- Are you confident your FM processes minimize risks, or do you worry about unexpected issues derailing your efforts? It's better to address risks before they become costly problems.
- Do specific problems keep resurfacing despite your team's best efforts? It might be time to uncover and address the root cause.
- Are your sustainability initiatives fully integrated into your facilities management practices? Could you be missing opportunities to advance both sustainability and efficiency?
About You
- Are you confident about how your facilities management operation is structured? Or do you sense there's room for improvement?
- Do you feel stuck in the status quo, trying to figure out how to drive the change you know is needed? What if you had a strategic partner to guide that transformation?
- Do you need temporary support due to vacancies, absences, or a heavy workload? It can help you maintain momentum and meet your goals during these challenging times.
- Are daily operational pressures holding you back from future-focused improvements? It’s hard to plan for tomorrow when today demands all your attention.
Why Us
About Executive FM Consulting: I hold an MBA and certifications in facilities management and management consulting from leading institutions, including the University of Saskatchewan, Cornell, and the London School of Economics. With nearly 20 years of executive FM experience, I have led teams of up to 750 individuals and managed budgets exceeding $40 million. I specialize in organizational turnaround consulting and performance optimization for the post-secondary sector. I've successfully led teams of up to 750 individuals, managed budgets reaching $41.5 million, and provided oversight on $350 million in capital projects. I’ve served nine years as a post-secondary AVP of Facilities Management and two as a management consultant specializing in organizational effectiveness in FM in the education sector.
Qualifications: In 2000 I qualified as a Certified Management Consultant with a tie for the second highest score in Canada. In 2023 I was made a Fellow by the Royal Institution of Chartered Surveyors where I am recognized as a Chartered Facilities Management Professional (Surveyor). Along with an MBA from the University of Saskatchewan, I hold three professional certifications in facilities management and one in management consulting. I've honed my executive leadership and strategy skills at Cornell, the London School of Economics, INSEAD, and HEC Paris.
Qualifications: In 2000 I qualified as a Certified Management Consultant with a tie for the second highest score in Canada. In 2023 I was made a Fellow by the Royal Institution of Chartered Surveyors where I am recognized as a Chartered Facilities Management Professional (Surveyor). Along with an MBA from the University of Saskatchewan, I hold three professional certifications in facilities management and one in management consulting. I've honed my executive leadership and strategy skills at Cornell, the London School of Economics, INSEAD, and HEC Paris.
Specialization in Canadian Post-Secondary Institutions
Leverage deep expertise across universities, colleges, and polytechnics, with a precise focus on the distinct challenges of managing facilities in higher education. This specialization ensures tailored solutions that resonate with institutional goals and student success metrics. Strategic Facilities Management for Measurable Performance Deliver actionable strategies that integrate facilities management into the core strategic framework of post-secondary institutions. The goal isn’t just operational efficiency—it’s about driving long-term success by aligning FM with institutional performance indicators. Extensive Leadership Credentials and Sector Experience With 17 years in senior FM leadership roles—including 9 years as an AVP in post-secondary environments—combined with an MBA and multiple professional designations (CMC, CFM, CEFP, FRICS), I bring unmatched qualifications and a deep understanding of the educational landscape. Results-Driven Approach with Performance Guarantees Commit to delivering outcomes through a risk-reduction framework: Deliverable Dedication, Outcomes Obligation, and Results Resolution. These guarantees ensure that every engagement is backed by accountability, mitigating risks for even the most cautious institutions. |