Facilities management is not keeping pace because the system around it is moving faster than the function is able to adapt.
Demand keeps rising. Technology keeps advancing. Financial pressure keeps narrowing the margin for error. The result is predictable: firefighting becomes the operating model. There is no room to step back, no capacity to redesign the work, and the changes that would alter the trajectory never quite get reached.
Most FM leaders know this pattern. You raise the same concerns and little moves. The urgent crowds out the important. Priorities that shape FM are set elsewhere, then arrive as decisions already made. The department is held accountable for outcomes it did not meaningfully help define.
Underneath that frustration is a quieter problem: FM has lost structural control over its own future.
I help FM leaders see where they stand, make a case the institution can actually hear, and build an executable plan to restore the mandate, governance, and decision authority the FM function needs to lead its work rather than merely absorb it.
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These are not people problems or technical failures. They are system problems — and they require a structural diagnosis before they can be addressed effectively.
Executive FM Consulting works exclusively with post-secondary institutions to identify the structural conditions driving instability — then build a sequenced, evidence-based path to restore clarity, alignment, and operational control. Every engagement follows the Relief–Reset–Legacy pathway: diagnose what is broken, redesign how work flows, and build systems that hold.
Entry Point 1
Crisis or transition: Leadership has changed, pressure is building, or something is clearly not working. You need to understand what is driving instability before deciding what to do about it.
Tier 0 — Signal Scan
Tier 1 — Institutional Operating Assessment
Tier 2 — Operating Model Assessment and Roadmap
Tier 3 — Implementation Advisory
Not sure which entry point fits your situation? Most clients start with a conversation. The right entry point becomes clear quickly.
Entry Point 2
Stable institutions asking: where do we actually stand?Operations are running and leadership is intact — but there is no objective baseline to confirm whether FM is performing at the level the institution needs.
FM Maturity Assessment — standalone product
VP Finance or Administration
You are responsible for FM but not close to the operational detail. Something is not working and you need an independent, credible assessment you can act on — not a consultant's opinion.
Incoming FM leader
You have inherited a function under pressure. Before committing to a direction, you need an objective baseline — evidence of what is actually happening and where to start.
Post-secondary institutions
Universities, colleges, and polytechnics with 2,000 to 20,000 students where FM dysfunction is creating institutional risk, budget pressure, or leadership friction.
AVP or Director, Facilities Management
You can see the structural problems but lack the external perspective, time, or mandate to diagnose and redesign from the inside. You need a partner who understands the terrain.
Grant Sommerfeld, President and Founder of Executive FM Consulting Ltd., has served 17 years as a Chief Facilities Officer in health care, municipal government, and post-secondary. He holds an MBA and three professional certifications in facilities management and one in management consulting. He has certified executive training credentials in executive leadership and strategic planning from Cornell, the London School of Economics, HEC Paris. INSEAD, and the Columbia School of Business.
He is a Fellow of the Royal Institution of Chartered Surveyors, President of the IFMA Facilities Management Consultants Council, and a published author.
This is not advisory from the outside looking in — it is grounded in the operational and executive reality of running large, complex FM functions.
If FM is struggling, the conditions driving it are knowable.
A direct conversation about what you are dealing with is the fastest way to determine whether and how Executive FM Consulting can help. There is no pitch and no obligation.
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